Failed respawn using andermant, but lost some ardermant

Discussion in 'General Archive' started by gun, Sep 15, 2015.

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  1. gun

    gun Forum Great Master

    When my toon died sometimes I use respawn using andermant, at least to keep my playing progress such as in new moon event.
    When the system failed to load the map, it bring the respawn offering page again. So I just select the respawn using andermant again. But then it failed to load the map again.. over and over. Until finally the map successfully loaded.
    But I noticed I lost some of my andermant.

    Please do something about it. I'm disappointed & not comfortable using the respawn offer again.
    The system could just deduct the andermant when map successfully loaded, not when the player select the offer.
     
    Darwarren likes this.
  2. gun

    gun Forum Great Master

    Thx Darwarren for the reply, appreciate it.

    This is technical support forum, technical support should reply my thread.
    Does technical support even have account in the forum?
     
  3. trakilaki

    trakilaki Living Forum Legend

    When you die the map is not loading again ... when you respawn only the coordinates are being changed to the nearest respawn point.
    Can you tell us what map you were playing when this thing happened to you?
     
  4. gun

    gun Forum Great Master

    Hi trakilaki, thx for reply.

    Yes, you make perfect sense. I wrote it incorrect.
    Perhaps because of the respawn offering screen block the map & took a while to response, I thought the map was reloaded again.

    The map was blackborg in new moon event. I did chose more than 5 middle offer which is 40 andermant. And I lost more than 40 andermant when succesfully respawn.

    My guess is the server received the packet and deduct the player's andermant. It is likely that the transaction is only one way with no handshake mechanism to make sure the client got the product that being purchased.

    It is ok to keep showing the respawn offering. But do not deduct player's andermant until the server know for sure that the client already respawned the toon correctly.
     
  5. trakilaki

    trakilaki Living Forum Legend

    Hmmm ... since I never experienced that I can only advise you to contact the support. They can track your data and log files ... I guess they can help you with your issue.
    Contact them ASAP.
     
  6. gun

    gun Forum Great Master

  7. MegaNuker

    MegaNuker Forum Ambassador

    This is what has happened to me on Blackborg map. If this happens and your nor premium then here is info you can just keep.

    I once died where the Virgin is before the defend quest. I lag out every time I approach that animation. I now only go there if my hp is full. Once there I get I am guessing a client side lag. Once I got kilt dieing this lag. My side had hp showing not much but some. I choose to get up for the premium free raise. A tree attacking other hit me when I got ip the client side now had 0 hp I went down. The game had me at the respawn point but I was dead. I then took another free get up. I the seems to go through the process to get me up but the screen came right back up. The client side had full hp and I still had the screen to choose. I then for the 2nd time choose to get up,for free premium option. This time it worked. Cost me about 20 to 30 secounds of down time but hey I love this game lol.
     
  8. gun

    gun Forum Great Master

    Hi MegaNuker, thx for replay.

    It is definitely the same issue though you are in premium.
    The lag must be taken into account in every transaction process.
    That is why a handshake between server & client very important.
    Inquiry had been sent to support. Like Darwarren said action is required. :)
     
  9. rpfo

    rpfo Padavan

    Im here to say i had the same issue! Im premium and in that curve we do to the path to the virgin i got stuck at a place I couldnt move , neither hit mobs. I died there and used premium respawn , it took me about 6/7 times till i got response. Also i used to think it was just with me , but in the virgin area and around Karabossa´s bed lol , the lag is terrible just like when we are in KH in the closest area to the weapon maker. So its really something they must take a look. Also since last patch , groups started to be very laggy for me. Solo its ok, but in groups .... I think its kinda problem cause my connection is great!
     
  10. gun

    gun Forum Great Master

    Hi rpfo,

    Support still in process analysing my log file.
    Hopefully they come up with something soon.
     
  11. 1) This is not something we can assist you with here in the forum
    2) You have already contacted Support about this issue. Communications between players and Support is confidential.


    -> closing thread.
     
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