Support Game crashing randomly

Discussion in 'General Archive' started by Emson, Jun 13, 2017.

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  1. Emson

    Emson Forum Greenhorn

    [​IMG] The game is randomly crashing and is giving me this error code thing. Sometimes it crashes as soon as I enter the game and yesterday it crashed right before I was about to kill Grimmag. I don't dare play when the game is unstable like this. Is there something I can do to fix this? I have already cleared the cache and reinstalled the game with no result.
     
    Emson, Jun 13, 2017
    #1
  2. Sunlight

    Sunlight User

    Hey there @Emson ,

    Thank-you for your report.
    Please, repeat again that procedure - delete your DSO Temp files and restart the game. It might be related with R192 sync.
    If you are still facing problems after that, contact our support team and provide them logfiles. They will forward your case to the right department.

    Cheers,
     
    Sunlight, Jun 13, 2017
    #2
  3. Emson

    Emson Forum Greenhorn

    So I tried to clear the cache and it did not help. Thanks for the advice though :) I still had crashed before R192. How do I contact the support team?
     
    Emson, Jun 14, 2017
    #3
  4. Sunlight

    Sunlight User

    Hey there @Emson ,

    You can click HERE to contact our support team :)
    Cheers,
     
    Sunlight, Jun 15, 2017
    #4
    Emson likes this.
  5. Sunlight

    Sunlight User

    Hey there heroes,

    This thread is about game crash as a Nebula3.
    Under investigation.

    Closing.
    Cheers,
     
    Sunlight, Jun 16, 2017
    #5
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